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Debt Collection Software: Debtmaster 360

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Comtronic Systems Debt Management System

Debt Collection Software To Collect With Confidence

Debtmaster® 360 is cloud-based collection software that offers everything you need to run your collections department and collect debt efficiently. Quick setup and seamless operation with secure features allows your agency to be the best of the best, while significantly reducing capital expenses and exponentially increasing reliability and redundancy. This leaves you to focus on the core business of Debt Collection.

With advanced communication modules, take advantage of text and email messaging to communicate to debtors that consent to using these fast and efficient means. Reach your Debtors electronically with these increasingly preferred methods using advanced tools backed by consent controls and innovative 3rd party outsourcers, such as Solutions by Text.


Debt Collection Management System

Smart business owners rely on Debtmaster® debt collection software because of its proven track record to increase productivity for debt collection agencies. Call Comtronic today to schedule your Debtmaster debt collection software demonstration and see for yourself why Debtmaster is still an industry leader after 30 years.

  • Security & Compliance
  • Best In Class Cloud Platform
  • Compliant Text Messaging

Debtmaster 360 gives you control over agent productivity and workflow. Customize collector screen layouts to match each type of debt you service so agents always see the most relevant data first. Agents can easily initiate electronic payment processing on an account and schedule or print letters on the fly.

With the tools to control and maximize agent workflow, Debtmaster provides improved efficiency for your debt collection business. Managers can view the Virtual Office Dashboard to see real-time agent, team, and agency performance. Track growth, motivate employees, and attract clients with meaningful information and up-to-date figures.

Comtronic Systems Debt Management Collections
5 of 5 stars rating

Debtmaster has served us well for 26 years. And 2 years ago, we made the move to Debtmaster's Cloud platform. It was so fast and easy to implement and its performance has been rock solid in the Cloud.

D. Tonn - Debtmaster customer
5 of 5 stars rating

After evaluating over 20 collection software titles, I found Debtmaster to be an easy decision. Simple to begin with, functional to administer and powerful to grow with. Debtmaster has fulfilled their promise to deliver the best collection software package available today and I am proud to be a client.

S. Holmquist - Debtmaster Customer
5 of 5 stars rating

With more accounts than ever, CallThru keeps us ahead of even our largest competitors.

M. St. John - Debtmaster Customer
5 of 5 stars rating

The key to getting and keeping good clients is being able to effectively and efficiently keep them informed about the status of their claims. ClientAccess gives our clients the ability to check the status of their accounts at their convenience and frees up our staff's time to do what the client really wants us to do and that is collect what is owed them.

S. Gardner - Debtmaster Customer
5 of 5 stars rating

Being a small business CallThru allowed us to compete with larger companies. The installation was seamless and the training was in depth, informative, and extremely helpful. CallThru enables our staff to work more accounts, recovering more revenue.”

Maureen S. - Comtronic Customer of 22+ Years
5 of 5 stars rating

I like Debtmaster support services. Very friendly, professional, and knowledgeable on 360. Extremely happy that our company was able to upgrade our data to a current version of Debtmaster with no complications after 20 years – wow!

John P. - Debtmaster User for 20+ Years

Debt Collection Software FAQ

Explore Everything Debtmaster Debt Collection Software Has To Offer

With Debtmaster 360 debt collection software, you have control over agent productivity and workflow. Customize collector screen layouts to match each type of debt you service so agents always see the most relevant data first. Agents can easily initiate electronic payment processing on an account, and before you can say “screen pop” they are ready to take the next call.

Debtmaster 360 debt collection software has advanced communication modules that allow for powerful communications to debtors that have given express consent. With a read rate of 98% in 3 minutes or less, texting has emerged as the preferred method of contact for account alerts, communications, and payments. Debtmaster is seamlessly integrated with the collections industry’s leader in text messaging, Solutions by Text (SBT). SBT has developed proprietary software designed to adhere to industry regulations regarding SMS texting. SBT’s primary focus is to serve as an extension of your collections team to deliver the ideal text message at the ideal time with complete Debtmaster control.

Use Debtmaster to track client profitability and maximize each debt portfolio. With a few easy mouse clicks account managers can navigate the Debtmaster Client Window to review client demographics, recovery figures, and activity notes. Adjust and prioritize work queues to keep agents on target. Your sales team can work through a list of potential clients using contact schedules, and use built-in reporting tools to manage billing and payments. Privacy and security controls for sensitive data help your staff maintain HIPAA compliance.

At Comtronic® we develop fully integrated collection technology that delivers all your debt management, phone system, and client reporting needs in one secure platform. Easily accessible from the cloud, your office is limitless in size and number of locations…and the friendly Comtronic staff provides all service and support.

The Virtual Office Dashboard shows a real-time performance snapshot of users, teams, and the agency as a whole. Managers can quickly see each user’s status, such as logged in and on pace for the day. When combined with CallThru 360, each user’s status is also displayed. Performance towards goals include accounts worked per day, number of promises and amount per day, and payments posted per month. Display on a large screen for staff members and collectors to see their progress, or display on the desktop as a management tool.

Create informative reports to share with staff, management, clients, or investors. Debtmaster offers 60+ built-in reports and a unique ODBC interface for custom reporting with SAP Crystal Reports®, Microsoft Excel®, and other common applications. Track growth, motivate employees, and attract clients with meaningful information, eye-catching graphs, and up-to-date figures.

Whether you’re a small office or a large agency with many call centers, Debtmaster® 360 can help you manage compliance, enhance security, and provide quality service for clients and debtors.

Debtmaster empowers collectors with the best in workflow management, debtor information, payment utilities, reporting tools, documentation, and compliance resources, all available with just a few clicks. Best of all, with the Debtmaster cloud offering, users can access the information anytime, anywhere, with fully integrated applications.

Comtronic has more than 30 years of experience working within the collection industry, incorporating feedback and best practices to create the best collection technology on the market. Debtmaster 360 is an affordable, flexible, compliance-friendly collection management platform that equips collection departments and agencies of any size to be efficient and profitable…. best of all, your upfront investment is minimal since it is Cloud-based and licensed month to month.

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Contact Comtronic Systems today to learn more about our products and services.


110 E 2nd St
Cle Elum, WA 98922


US: 800.414.2814
International: 509.573.4300
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